How do I reschedule my Greyhound ticket?

If you are unable to travel on your scheduled departure date, you can contact Greyhound directly at +1 (800) 231-2222 and change your ticket for a $20.00 fee prior to the date of departure. Changes only include the date and time of the trip, not the departure or arrival locations.

Can you change the date on a Greyhound bus ticket?

You can change the date /time, To/From locations, and passengers of your original ticket. Any advance purchase ticket has to stay within the requirements of advance purchase fares. You need to make the change request before the travel date of your original ticket.

Can I exchange my Greyhound ticket online?

To apply for a refund you’ll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. Before you email us, you can check if you’re eligible for a refund or exchange online. If you have any other questions, please use this form and we’ll get back to you.

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How do I change the name on a Greyhound bus ticket?

No problem, you can exchange your Greyhound ticket! How do I exchange my ticket?

  1. To exchange your ticket, you must contact Greyhound directly or go to the bus station in person.
  2. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket.

Is a Greyhound ticket refundable?

If you bought a Flexible fare you can refund or exchange your ticket for free. You need to make the exchange or refund request before the travel date of your original ticket. With all other fare types, your ticket is non- refundable but you can still change it for a $20 fee prior to your scheduled departure date.

What happens if u miss your Greyhound bus?

Be prepared, busses may be late. Use the ” bus tracker” at or call a station to ask where the bus is. You may get left behind at a rest stop if you’re off the bus and the driver decides to leave early. It’s also your responsibilty to be back on the bus on time.

Can you ride Greyhound without ID?

Do I need an ID to board my bus? Yes, Greyhound requires you to present an ID to an agent to board the bus. Make sure you have identification issued by a government agency that meets the carrier’s requirements.

What is a flexible Greyhound ticket?

This gives you the chance to switch to an earlier bus (as long as there’s a seat available). Just see an agent on the day you are traveling to check availability and get you re-booked. Get your second bag for free with a Flexible fare. When you get to the station, pick up a free under bus tag from a Greyhound.

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How do I contact Greyhound customer service?


Is it cheaper to buy Greyhound tickets in person?

Buying your ticket at a Greyhound station You can buy a ticket for travel the same day, or take advantage of lower prices by buying your ticket in advance (although it still won’t be as low as buying in advance online).

Do Greyhound buses have restrooms?

Yes, there are bathrooms on all Greyhound buses. They are located at the rear of the bus. They are pretty basic and only contain a toilet and hopefully some toilet paper.

How do I get a refund on a non refundable ticket?

Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.

How do I change my Greyhound password?

Unable to validate request Please click on the link in your password reset email. The email is good for 24 hours. You can request another password reset below. If you continue to receive an error please contact roadrewards@ or call us at 877 943 3530.

How does a Greyhound bus work?

Greyhound uses three classes of fares. Economy and Economy Extra passengers pay nonrefundable fares, are charged $20 to make ticket changes, and get one free carry-on and one free checked bag. Economy Extra passengers also get priority boarding and earn more rewards points than Economy passengers.

How do I check in online for Greyhound?

Check -In Simply click the Check -In button and you’ll instantly see your E-Ticket. All tickets to all segments of your outbound trip will be displayed. If you have a roundtrip, simply check -in 2 hours before your schedule departure time, and you’ll instantly receive your E-Ticket for your return trip.

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